Wednesday 25 January 2017

Energy back billing — do you really owe your supplier?

Regulations from Ofgem ban gas and electricity suppliers from charging customers for energy used more than 12 months previous, if the error in billing is the supplier’s.

Despite this, it has been reported that some energy companies continue to send bills to former and current customers to recoup on their own internal billing errors.

Read more at USwitch...

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